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answers
FAQ

Learn more about our FAQ's to make your day the perfect day.

  • How far in advance should we reserve a date for our event?
    Many events are booked well in advance (12-18 months is the general rule). Saturday dates are always popular and book up closer to the 18 month range in advance. However if the date is available you should book it right away, we do not hold dates.
  • Do I have to schedule a tour to view the facility?
    Yes, please schedule a tour on our homepage calendar or contact us at (925) 418.4532 or email info@brownstonegardens.com to schedule an appointment.
  • Do you provide tables, chairs, and linens? Are they an additional cost?
    Tables, mahogany Chiavari chairs are provided. This at no additional cost. Colored floor length linen and colored linen napkins are included with the premier package. For upgraded chairs and linens there is an additional cost depending on what is ordered.
  • Can I decorate the facility?
    Yes. Our Special Events Coordinators will give you detailed information regarding decorations. There are some restrictions.
  • How can I secure a date for my special event?
    Brownstone Gardens does not "hold dates". We use an online system called Honeybook to handle all bookings and contracts. Once you have decided on the perfect date for your event we will send you an email through Honeybook with a proposal, contract and a monthly payment schedule. Your first monthly payment books your event.
  • Can I bring my own outside caterer?
    Yes, Outside catering is allowed with some restrictions. Food must be provided by a licensed and insured caterer.
  • Can I just do a dessert bar?
    Yes, there is a $250 charge for Brownstone Gardens to set-up, stock and clean up the dessert bar (desserts not included).
  • I've decided on which caterer I want to use now what do I do?
    Once you have selected one of our preferred caterers please email the name of the caterer and the menu you have selected to your coordinator and she will take care of ordering your food.
  • Does Brownstone require event insurance?
    Yes, we require a minimum of a $1,000,000 policy naming Brownstone Gardens as additional insured. This policy is to cover all services provided by the client on the property, including but not limited to liquor, food, music, lighting, dance floors etc. Most homeowners insurance policies can provide this. We do recommend East County Insurance Agency (925) 757-4208 or you can purchase online through Event Helper at https://www.theeventhelper.com.
  • If I book for an amount over what my actual guest count is will, I be refunded?
    Yes, as long as you give your coordinator a two week notice that your guest count has gone down, and as long as your guest amount meets our minimum requirement for that date. Final guest counts are due 2 weeks before your event, your final Honeybook auto-payment will then be adjusted up or down for new final amount due.
  • After I book my special event what should I expect from your venue?
    At any time after you reserve your date, our staff is available to answer your questions regarding all aspects of your event e.g. decorations, set up, food service. One of our Coordinator’s will arrange for the on-site event planning meeting one month prior to your event to go over every detail of the event. Also, we contact you regarding group tastings held at Brownstone with our caterers multiple times throughout the year. Once you decide which caterer you are going to use, we reserve the date with them and order your menu.
  • Can I have a rehearsal prior to my wedding day?
    Yes. When you meet with one of our coordinators one month prior we can set a date and time for your rehearsal.
  • How big is the aisle way?
    The aisle is 65' long and 9' wide.
  • What types of tables are available?
    Small round tables 48" - seats 6-8 people Medium round tables 60" - seats 8-10 people Large round tables 72" - seats 10-12 people 9 (For use in Koi Gardens only)
  • Who sets up and breaks down the tables and chairs?
    Brownstone Gardens staff sets everything up for your event; chairs, tables, linens, centerpieces, favors, glass wear, etc...
  • Who is in charge of cleanup?
    Throughout your event Brownstone Gardens staff constantly makes sure things are picked up. Any items that belong to you, we will place them in the bridal room at the end of the night for you to take home: unity candle, cake cutting set, champagne flutes, etc. We make every effort to make sure that your items are returned. However we can not and do not accept any responsibility for any personal items.
  • May we take bridal and/or engagement pictures on property?
    Absolutely! We are honored that you would want to take such memorable pictures with us. Please schedule your shoot with the manager.
  • We love it! How do we book it? How does payment work?
    Brownstone Gardens uses Honeybook to handle all bookings and contracts. Once you decide on a date for your event we will send you an email with a proposal, contract and monthly payment schedule. We take the amount of the package that we have agreed upon, divide it by however many months it is until your event. That is your monthly payment with final payment due 2 weeks before the event. All events must be paid in full. We do all our bookings on-line. All payments can be made online. Please make sure that you read everything completely - the contract contains a lot of very important information - including the cancellation policy. Once all sections of the contract are completed, the payment window will open and allow you to set-up your auto payments and make your first payment to book. Once that payment is made - You are OFFICALLY booked with Brownstone Gardens!! Call us at 925-418-4532 or Email us at info@brownstonegardens.com
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