FAQ's

 

How far in advance should we reserve a date for our event?

Many events are booked well in advance (12-18 months is the general rule). Saturday dates are always popular and book up closer to the 18 month range in advance. However if the date is available you should book it right away, we do not hold dates. 

 

Do I have to schedule a tour to view the facility?

Yes, please contact us at (925) 418.4532 or email info@brownstonegardens.com to schedule an appointment

 

Do you provide tables, chairs, and linens? Are they an additional cost?

Tables, mahogany chiavari chairs, colored floor length linen and colored linen napkins are provided. This at no additional cost.

For upgrade chairs and linens there is an additional cost depending on what is ordered.

 

Can I decorate the facility?

Yes. Our Special Events Coordinators will give you detailed information regarding decorations. There are some restrictions.

 

How can I secure a date for my special event?

Fill out a completed contract and pay a $500 deposit to reserve your event date. A payment schedule will be set up to pay the full amount of the contract to be paid 30 days before the event. Deposits and payments can only be made by cash, checks or credit cards. 

 

Can I bring my own outside caterer?  

No. Only our approved caterers can be used. 

 

Can I just do a dessert bar?

Yes, there is a $250 charge for Brownstone Gardens to set-up, stock and clean up the dessert bar (desserts not included).

  

I've decided on which caterer I want to use now what do I do? 

Once you have selected one of our preferred caterers please email the name of the caterer and the menu you have selected to your coordinator and she will take care of ordering your food. 

 

Does Brownstone require event insurance? 

Yes, we require a minimum of a $1,000,000 policy naming Brownstone Gardens as additional insured.  This policy is to cover all services provided by the client on the property, including but not limited to liquor, food, music, lighting, dance floors etc. Most homeowners insurance policies can provide this. We do recommend East County Insurance Agency  (925) 757-4208 or you can purchase online through Event Helper at https://www.theeventhelper.com.

 

If I book for an amount over what my actual guest count is will I be refunded?

Yes, as long as you give a two week s notice that you are going down and as long as your guest amount meets our minimum requirement for that date.  (Fridays 100 guests, Saturdays 125 guests and Sundays 75 guests)

 

After I book my special event what should I expect from your venue?

At any time after you reserve your date, our staff is available to answer your questions regarding all aspects of your event e.g. decorations, set up, food service.  One of our Coordinator’s will arrange for the on-site event planning meeting one month prior to your event to go over every detail of the event. Also,  we contact you regarding group tastings  held at Brownstone with our caterers multiple times throughout the year.  Once you decide which caterer you are going to use, we reserve the date with them and order your menu.

 

Can I have a rehearsal prior to my wedding day?

Yes. When you meet with one of our coordinators one month prior we can set a date and time for your rehearsal.

 

How big is the aisle way?

The aisle is 65' long and 9' wide .

 

What types of tables are available?

Small round tables 48" - seats 6-7 people

Large round tables 60" - seats 8-9 people

 

Who sets up and breaks down the tables and chairs?

Brownstone Gardens staff sets everything up for your event; chairs, tables, linens, centerpieces, favors, glass wear, etc...

 

Who is in charge of cleanup?

Throughout your event Brownstone Gardens staff constantly makes sure things are picked up. Any items that belong to you, we will place them in the bridal room at the end of the night for you to take home: unity candle, cake cutting set, champagne flutes, etc. We make every effort to make sure that your items are returned. However we can not and do not accept any responsibility for any personal items. 

 

May we take bridal and/or engagement pictures on property?

Absolutely!  We are honored that you would want to take such memorable pictures with us.  Please schedule your shoot with the manager.  

 

We love it! How do we book it? How does payment work?

In order to reserve your date, we require a $500 deposit.  The deposit will be refunded after the event as long as there is no damage to the venue. Then we take the amount of the package taht we ahve agreed upon, divide it by however many months it is until your event.  That is your monthly payment with final payment due 2 weeks before the event.  All events must be paid in full.  We do all our bookings on-line.  Once you let us know the date you would like to book, we will set up your account and email the proposal, contract and payment schedule to you.  All payments can be made on line.  The deposit is returned 30 days after your event date if there is no damage to the property and there are no outstanding balances. If you cancel your event the deposit is forfeited along with any payment made.

 

I have more questions!

Call us at 925-418-4532  or Email us at info@brownstonegardens.com

 

 

 

 

 

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